Pueblo's Crime Search Is Still Online, but Recent Incidents Are Missing

An earlier version said the entire public search was gone and that City P2C instructions remained online. Both statements were too broad: the P2C portal and Event Search menu are live, although recent incidents generally do not appear, and the City instructions URL now returns a 404. We have corrected the headline and account below.

On September 13, 2026, The Pueblo Ledger emailed the Police Department, Police Records and City Manager's Office, copying several City Council members and other City staff. We asked when P2C Event Search stopped working, whether the City has a replacement, who is responsible for the public-access portion of the system change, and when the City's outdated instructions will be corrected.

As of September 22, we had received no acknowledgment or substantive reply to that message. We sent a follow-up email to the same City recipients that day, asking for acknowledgment by September 25 and a written answer by September 29.

We also filed a Colorado Open Records Act request with the City Clerk on September 22 (reference CORA-2026-449). It seeks existing ProPhoenix contract and module records, decisions and project records about ending public P2C Event Search access, and notices or instructions about a replacement. The City says it will provide an update on the records request within three business days. The separate question in our email remains: where can residents find a current, searchable, official view of Pueblo Police incidents? We will publish the City's answer, an exact replacement link, or a correction here if one is provided.

P2C was not an obscure experiment. The Police Department described it as a public service.

In its 2021 annual report, the department said P2C allowed residents to search, view and print police reports, file reports online, and submit requests. The Records Section processed more than 2,000 P2C submissions that year, nearly 1,500 of which became police reports. The department said the service was convenient for residents and reduced records-request volume.

The City's former P2C instructions URL returns a 404 as checked September 22. A separate, still-live Police Records page continues to direct residents to police.pueblo.us/P2C. That older address is distinct from the live P2C portal.

The live portal still has an Event Search menu. Its notice says incidents from April 22, 2025 onward generally will not be displayed until the new citizen portal configuration is finished. Residents can still see the feature, but cannot rely on it for a current incident picture.

The gap in current incidents coincides with a major technology replacement inside the Police Department.

The City's 2026 State of the City report says Pueblo Police launched a new computer-aided dispatch system and records-management system in 2025. The City's 2026 adopted budget identifies the replacement as ProPhoenix CAD with an integrated records-management system.

Replacing a core police system is a major project, and public access can require configuration, policy decisions and privacy review. The portal now carries a transition notice, but it gives no firm date for restoring recent incident search. The City also still has an older Records page pointing to the former address.

There is another important fact: ProPhoenix advertises a Citizen Services Program that supports crime mapping, online reporting, crime and fire incident maps, crime statistics and CompStat reports. According to the vendor, agencies can decide which incidents appear and how often they update.

Although the live P2C portal refers to Citizen Services, that does not establish which ProPhoenix components Pueblo purchased or licensed. The City should identify the public-access scope of its contract and the plan and timeline for making recent incidents searchable.

Pueblo County GIS still publishes an ArcGIS layer called Pueblo County Crime Points 2020–2025. Direct inspection of the public service found 212,650 records, with the newest event dated December 29, 2025. The agency field is overwhelmingly marked PCSD, so this is primarily a Pueblo County Sheriff/dispatch dataset—not a substitute for a current Pueblo Police city search.

Those records should not all be called “crimes.” The dataset includes police calls, traffic events, fire and EMS responses, welfare checks, service calls and administrative activity. Several agency codes appear, but almost all records are coded PCSD. “Public-safety events” is the more accurate description.

The layer's schema metadata was edited after the underlying data stopped changing, but that does not make its incidents current. Three dates matter:

• The newest event in the data: December 29, 2025
• The last apparent edit to the underlying data: February 2, 2026
• The service's reported schema-edit date: February 24, 2026

Changing an item description or republishing a map is not the same as adding current incidents. We have not identified a complete public 2026 incident feed that supplies the recent events missing from P2C.

This is not a claim that the City publishes no crime information at all.

Pueblo Police continues to publish selected news releases and annual reports. Its Crime Analysis Unit says it produces quarterly and annual reports for the community. State and federal systems also publish agency-level crime statistics after reporting delays.

Those sources are useful, but they do different jobs. A press release covers incidents selected for public announcement. An annual report summarizes a year. State and FBI statistics support broad comparisons. None replaces a searchable, regularly updated public view of neighborhood incidents and calls for service.

Pueblo does not need to expose victims, exact residential addresses, sensitive narratives or active tactical information. A useful public system can protect privacy and still provide meaningful accountability.

The Pueblo Ledger is asking the City to:

1. Restore recent incidents in P2C Event Search or launch a replacement public dashboard.
2. Publish a firm status and timeline for the Citizen Services transition.
3. Correct older City webpages that point residents to the former P2C address.
4. Publish current quarterly crime reports in one clearly indexed location.
5. Release a recurring, privacy-protected CSV or GeoJSON dataset containing broad incident categories, dates, agency, disposition, and neighborhood, beat or generalized location.
6. State whether Pueblo licensed ProPhoenix's public crime-mapping and statistics capabilities and, if so, whether the City plans to enable them.

Locations can be reduced to blocks, neighborhoods, beats or displaced map points. Sensitive categories can be suppressed. Publication can be delayed when needed. The City should explain its choices and provide a usable current source.

Residents use public-safety information to understand their neighborhoods, evaluate claims about crime, decide where community resources are needed and hold public institutions accountable. Journalists, neighborhood groups, researchers and businesses need consistent data to separate trends from anecdotes.

Good public access also helps the Police Department. Pueblo's own annual report said P2C reduced records requests. A sanctioned public dashboard or recurring export would give everyone the same source, reduce repetitive requests and limit the spread of unofficial or misleading crime maps.

Residents need a clear timeline for restoring current incident search.

Residents who want this service restored can send a respectful request to:

• Pueblo Police Department: policedept@pueblo.us
• City records requests: Records@pueblo.us
• Pueblo Police Crime Analysis/RTCC: rtcc@pueblo.us
• City Manager's Office: cityadmin@pueblo.us
• City Council President Mark Aliff: maliff@pueblo.us

Ask the City when public incident search will return, whether the ProPhoenix Citizen Services Program was purchased, where current quarterly reports can be found, and whether a privacy-protected recurring data export will be made available.

This article will be updated if the City publishes a correction or restoration timeline.

The September 22 correction was checked against the live P2C portal, its Event Search notice, the City's former instructions URL and Records page. Earlier reporting used City documents, Pueblo County's public ArcGIS service and ProPhoenix's official product description. The GIS service was queried directly to distinguish event dates from later data and schema edits and inspect agency and event-category fields.

If the City has launched a replacement search or current public feed that we missed, please send the exact link to corrections@puebloledger.com so we can verify it and correct this article promptly.